Cookie Policy

A cookie is a small text file a site stores on your device so it can recognize your browser on a later request. Cookies are how a site keeps you signed in between pages, remembers a preference, or counts a visit.

• Session cookies are deleted when you close your browser. Persistent cookies stay until they expire or you delete them.
• First-party cookies are set by the site you are visiting. Third-party cookies are set by another company whose code the site loads, such as an analytics or advertising provider.

We also use technologies that behave like cookies without being one. Local storage and session storage keep data in your browser rather than sending it with each request; pixels (also called web beacons or tags) are tiny images or scripts that record that a page or email was opened. Where this policy says "cookies", it means all of these.

We group cookies into the three categories the consent banner offers. Necessary cookies are always on because the service cannot run without them. The other two are off until you turn them on.

• Necessary — sign-in, session security, abuse prevention, and remembering the choice you made in the consent banner. These do not require consent because the service you asked for cannot be delivered without them.
• Analytics — how many people use Sim, which pages and features they reach, and where errors happen, so we can improve the product. Measurement only; we do not use these to target advertising.
• Marketing — measuring which campaigns bring builders to Sim and showing relevant ads on other sites.

Retention periods are the maximum lifetime set when the cookie is written; a cookie can be cleared sooner at any time. Third-party providers occasionally rename or re-scope their cookies, so treat the provider column as the authoritative reference for anything not set by Sim.

Where consent is required, the banner appears on your first visit with accept and reject offered equally, and "Customize" lets you turn each category on or off individually. To revisit that decision later — including withdrawing consent you already gave — change your cookie choices. We ask again after 365 days.

Independently of the banner, every major browser lets you block or delete cookies from its privacy settings, and can be set to clear them each time you close it. Blocking necessary cookies will sign you out and prevent parts of Sim from working.

We honor Global Privacy Control (GPC). If your browser or an extension sends a GPC signal, we treat it as an instruction to opt out of analytics and marketing cookies without your having to use the banner.

You can also opt out with the providers directly: Google Analytics, Google Ads, X (Twitter), and HubSpot.

Some cookies above are set by companies we work with rather than by Sim. We choose these providers and decide when their code loads, but the data they collect is also governed by their own policies, which we cannot change on your behalf.

The providers currently in use are Google (Analytics, Tag Manager, and Ads), HubSpot, X (Twitter), Ahrefs, and Cloudflare.

We update this policy when the cookies we set change, and we revise the "Last updated" date above whenever we do. If a change materially widens what we collect, we will ask for your consent again rather than rely on a choice you made under the previous version.

Questions about this policy, or about how we use cookies, can go to privacy@sim.ai.