incidentio

Overview

Integrate incident.io into the workflow. Manage incidents, actions, follow-ups, workflows, schedules, escalations, custom fields, and more.

How to automate incidentio with Sim

1. 01

   Create a free account

   Sign up at sim.ai in seconds. No credit card required. Your workspace is ready immediately.

2. 02

   Add a incidentio block

   Open a workflow, drag a incidentio block onto the canvas, and paste in your incidentio API key.

3. 03

   Configure, connect, and run

   Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your incidentio automation is live.

Supported tools

44 incidentio tools available in Sim

• List Incidents

  List incidents from incident.io. Returns a list of incidents with their details including severity, status, and timestamps.

• Create Incident

  Create a new incident in incident.io. Requires idempotency_key, severity_id, and visibility. Optionally accepts name, summary, type, and status.

• Show Incident

  Retrieve detailed information about a specific incident from incident.io by its ID. Returns full incident details including custom fields and role assignments.

• Update Incident

  Update an existing incident in incident.io. Can update name, summary, severity, status, or type.

• List Actions

  List actions from incident.io. Optionally filter by incident ID.

• Show Action

  Get detailed information about a specific action from incident.io.

• List Follow-ups

  List follow-ups from incident.io. Optionally filter by incident ID.

• Show Follow-up

  Get detailed information about a specific follow-up from incident.io.

• List Users

  List all users in your Incident.io workspace. Returns user details including id, name, email, and role.

• Show User

  Get detailed information about a specific user in your Incident.io workspace by their ID.

• List Workflows

  List all workflows in your incident.io workspace.

• Show Workflow

  Get details of a specific workflow in incident.io.

• Update Workflow

  Update an existing workflow in incident.io.

• Delete Workflow

  Delete a workflow in incident.io.

• List Schedules

  List all schedules in incident.io

• Create Schedule

  Create a new schedule in incident.io

• Show Schedule

  Get details of a specific schedule in incident.io

• Update Schedule

  Update an existing schedule in incident.io

• Delete Schedule

  Delete a schedule in incident.io

• List Escalations

  List all escalation policies in incident.io

• Create Escalation

  Create a new escalation policy in incident.io

• Show Escalation

  Get details of a specific escalation policy in incident.io

• List Custom Fields

  List all custom fields from incident.io.

• Create Custom Field

  Create a new custom field in incident.io.

• Show Custom Field

  Get detailed information about a specific custom field from incident.io.

• Update Custom Field

  Update an existing custom field in incident.io.

• Delete Custom Field

  Delete a custom field from incident.io.

• List Severities

  List all severity levels configured in your Incident.io workspace. Returns severity details including id, name, description, and rank.

• List Incident Statuses

  List all incident statuses configured in your Incident.io workspace. Returns status details including id, name, description, and category.

• List Incident Types

  List all incident types configured in your Incident.io workspace. Returns type details including id, name, description, and default flag.

• List Incident Roles

  List all incident roles in incident.io

• Create Incident Role

  Create a new incident role in incident.io

• Show Incident Role

  Get details of a specific incident role in incident.io

• Update Incident Role

  Update an existing incident role in incident.io

• Delete Incident Role

  Delete an incident role in incident.io

• List Incident Timestamps

  List all incident timestamp definitions in incident.io

• Show Incident Timestamp

  Get details of a specific incident timestamp definition in incident.io

• List Incident Updates

  List all updates for a specific incident in incident.io

• List Schedule Entries

  List all entries for a specific schedule in incident.io

• Create Schedule Override

  Create a new schedule override in incident.io

• Create Escalation Path

  Create a new escalation path in incident.io

• Show Escalation Path

  Get details of a specific escalation path in incident.io

• Update Escalation Path

  Update an existing escalation path in incident.io

• Delete Escalation Path

  Delete an escalation path in incident.io

Frequently asked questions