Persona

Create Inquiry

Create a new identity verification inquiry from an inquiry template. Returns the created inquiry, which can then be completed by the individual via a one-time link.

Get Inquiry

Retrieve a single identity verification inquiry by ID, including its status, collected fields, and decision timestamps.

List Inquiries

List identity verification inquiries, optionally filtered by status, account ID, reference ID, or creation date range. Results are cursor-paginated.

Update Inquiry

Update an inquiry’s note, fields, tags, or redirect URI. Only the provided values are changed.

Approve Inquiry

Approve an identity verification inquiry. Approving prevents further progress on the inquiry and triggers any associated workflows and webhooks.

Decline Inquiry

Decline an identity verification inquiry. Declining prevents further progress on the inquiry and triggers any associated workflows and webhooks.

Mark Inquiry for Review

Mark an identity verification inquiry for manual review, moving it to the needs_review status.

Resume Inquiry

Resume a pending or expired inquiry, creating a new session so the individual can continue verification. Returns a session token.

Expire Inquiry

Expire an in-progress inquiry, invalidating its sessions and one-time links so the individual can no longer continue it.

Generate Inquiry Link

Generate a one-time link for an inquiry that the individual can open to complete their identity verification.

Print Inquiry PDF

Download a PDF summary of an inquiry, including its collected information and verification results.

Redact Inquiry

Permanently delete all personally identifiable information collected by an inquiry, for example to honor a data deletion request. This cannot be undone.

Create Account

Create an account that represents an individual in Persona. Accounts consolidate inquiries, verifications, and reports for the same person.

Get Account

Retrieve a single account by ID, including its reference ID, fields, tags, and status.

List Accounts

List accounts in your Persona organization, optionally filtered by reference ID. Results are cursor-paginated.

Update Account

Update an account’s reference ID, country code, fields, or tags. Only the provided values are changed.

Import Accounts (CSV)

Bulk-import accounts into Persona from a CSV file. Returns an importer whose status can be polled until processing completes.

Redact Account

Permanently delete all personally identifiable information stored on an account, for example to honor a data deletion request. This cannot be undone.

List Cases

List manual review cases, optionally filtered by status, account ID, or reference ID. Results are cursor-paginated.

Get Case

Retrieve a single manual review case by ID, including its status, resolution, and assignee.

Create Report

Run a screening report (watchlist, adverse media, or politically exposed person) against an individual by name or search term.

Get Report

Retrieve a single screening report by ID, including its status, match results, and full type-specific attributes.

List Reports

List screening reports, optionally filtered by account ID or reference ID. Results are cursor-paginated.

Get Verification

Retrieve a single verification by ID (government ID, selfie, document, database, and more), including its status and the checks that ran.

Get Document

Retrieve a single document by ID (government ID, generic document, and more), including its processing status and uploaded files.

List Inquiry Templates

List the inquiry templates in your Persona organization, to discover template IDs for creating inquiries. Results are cursor-paginated.