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Sim is the open-source AI workspace where IT teams build, deploy, and manage AI agents that automate ticket triage, access provisioning, and infrastructure monitoring, connecting 1,000+ integrations and every major LLM under IT-grade governance.

Automate ticket triage, access, and monitoring with Sim agents.

IT teams build AI agents in Sim, the open-source AI workspace, with the governance, access controls, and audit trails IT needs, across 1,000+ integrations and every major LLM.

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Companies building AI agents with Sim

  • Rivian | Volkswagen Group Technologies
  • Russell Investments
  • eXp Realty
  • Artie
  • thinkproject
  • Mobile Health Consumer

Automate the service desk.

Sim agents handle the repetitive front line so your team works on what matters.

See IT agents

Triage tickets

Sim routes, tags, and resolves incoming tickets across your help desk automatically.

Provision access

Sim grants and revokes access by policy, so requests are handled in seconds, not days.

Answer common questions

Sim deploys an internal help-desk agent that answers from your own docs.

Keep systems healthy.

Sim watches your stack and acts before small issues become outages.

Explore monitoring

Monitor infrastructure

Sim agents watch logs and metrics and flag anomalies the moment they appear.

Respond to incidents

Sim runs your runbooks automatically and escalates to the right on-call engineer.

Audit every action

Sim logs every agent run block by block, so IT can prove exactly what happened.