Gong

Overview

Integrate Gong into your workflow. Access call recordings, transcripts, user data, activity stats, scorecards, trackers, library content, coaching metrics, and more via the Gong API.

How to automate Gong with Sim

1. 01

   Create a free account

   Sign up at sim.ai in seconds. No credit card required. Your workspace is ready immediately.

2. 02

   Add a Gong block

   Open a workflow, drag a Gong block onto the canvas, and authenticate your account.

3. 03

   Configure, connect, and run

   Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Gong automation is live.

Workflow templates

Ready-to-use workflows featuring Gong. Click any to build it instantly.

• Gong→Slack

  Sales call analyzer

  Try this workflow →

Supported tools

18 Gong tools available in Sim

• List Calls

  Retrieve call data by date range from Gong.

• Get Call

  Retrieve detailed data for a specific call from Gong.

• Get Call Transcript

  Retrieve transcripts of calls from Gong by call IDs or date range.

• Get Extensive Calls

  Retrieve detailed call data including trackers, topics, and highlights from Gong.

• List Users

  List all users in your Gong account.

• Get User

  Retrieve details for a specific user from Gong.

• Aggregate Activity

  Retrieve aggregated activity statistics for users by date range from Gong.

• Interaction Stats

  Retrieve interaction statistics for users by date range from Gong. Only includes calls with Whisper enabled.

• Answered Scorecards

  Retrieve answered scorecards for reviewed users or by date range from Gong.

• List Library Folders

  Retrieve library folders from Gong.

• Get Folder Content

  Retrieve the list of calls in a specific library folder from Gong.

• List Scorecards

  Retrieve scorecard definitions from Gong settings.

• List Trackers

  Retrieve smart tracker and keyword tracker definitions from Gong settings.

• List Workspaces

  List all company workspaces in Gong.

• List Flows

  List Gong Engage flows (sales engagement sequences).

• Get Coaching

  Retrieve coaching metrics for a manager from Gong.

• Lookup Email

  Find all references to an email address in Gong (calls, email messages, meetings, CRM data, engagement).

• Lookup Phone

  Find all references to a phone number in Gong (calls, email messages, meetings, CRM data, and associated contacts).

Frequently asked questions